At Luxe Beauty and Wellness Group, customer satisfaction is our top priority. If for any reason, you are not satisfied with your purchase, we offer a return and exchange policy to make your shopping experience with us as stress-free as possible.

Damaged Items:

In the unlikely event that your order arrives damaged, please contact us within 7 days of receiving your order at annamagkawas@gmail.com . We will arrange for a replacement item to be sent to you as soon as possible.

Simple Returns of Unwanted Items:

If you wish to return an item for any reason, please contact us within 30 days of receiving your order at annamagkawas@gmail.com. We will provide you with a return address for the item(s). Please note that the return shipping cost will be the customer’s responsibility, and we recommend using a trackable shipping service to ensure that your item arrives safely.

Once we have received your returned item(s), you will be notified via the email address you originally used to place the order. A full refund for the cost of the item(s) will be issued within 5 business days, excluding the original shipping cost.

Once we have received your returned item(s), you will be notified via the email address you originally used to place the order, and we will send the replacement item(s) as soon as possible.

Note: We do not accept returns or exchanges for used products. If you have any further questions or concerns regarding returns and exchanges, please feel free to contact us at annamagkawas@gmail.com